Emmarentia Residents Association info@era.org.za (000) 111-1111

Parkhurst Bowling Club Petition

ERA has joined forces with other Residents Associations and organizations to express our dissatisfaction with the City of Joburg around its inaction around the unlawful occupation of the Parkhurst Bowls Club and the open spaces around this. We ask you to consider signing the petition on the matter. Read more details below:

We note with great alarm the influx of people living in dire circumstances in these city owned properties and in the public open spaces along the Spruit. The failure of the City of Johannesburg to secure, maintain, clean up and service the properties has created a humanitarian, environmental, health, safety and social crisis.

This is in response to the increasingly dire and very dangerous conditions related to the unlawful occupation of the Parkhurst Bowls Club and surrounds, and the ongoing failure of the City of Johannesburg to address the situation.

This petition is only one part of a multifaceted approach to bring pressure to bear on the City of Johannesburg to address this issue as a matter of urgency.

We ask that you sign, complete and share the petition. The more engagement and support we can demonstrate from concerned people, organizations and businesses (directly and indirectly affected), the louder our voice and the stronger our case.

Please sign the petition: https://sos.joburg/petition/

Emmarentia Post, No 3, October 2023

Dear Resident

Just after we had sent the latest newsletter to the printer, the weather got hotter and hotter, and just when we needed it more than ever, water stopped coming out of our taps. We tried to stop the printing of the newsletter so that we could update it, but it was too late.

So we then inserted a special note to all residents asking for your help in getting to the bottom of what is going wrong with our water.

By now you should have received a newsletter in your postbox together with the updated insert. If you didn’t, here they both are.

Please feel free to send us any suggestions, questions etc.

And please consider joining ERA – see the link here https://era.org.za/join-era/ . More voices make us stronger so that we can represent you better.

Thank you

Emmarentia Residents Association

WATER CRISIS – We need your help

We’ve all suffered through these past few weeks with extreme heat and little water. We’ve listened to your suggestions on what to do on the WhatsApp groups. We’ve joined with WaterCAN, other residents’ associations and the Water Crisis Committee to strengthen our voice.

On October 9, WaterCAN sent letters to both Rand Water and Joburg Water demanding answers and site visits so we can be assured that everything is being done to rectify and stabilise the situation so that we are guaranteed water in our taps. See here for copies of letters:https://era.org.za/2023/10/10/era-joins-with-watercan/

And then matters got worse when Joburg Water tried to fix the big leak in the feeder pipes on Melville Koppies above Zambezi Road and we lost all water for a few days. Now the big leak is fixed, but other ongoing leaks continue.

A big section of plastic piping has been inserted into the very old metal pipe on the big feeder pipe on Melville Koppies near the Zambesi Road entrance

We need your help:

The Emmarentia Post, No 3, October 2023

Water situation – still no proper answers

The last 3 ERA newsletters have highlighted water problems – a year later we are regularly back to Day Zero with those up on the ridge suffering the most. Some neighbouring suburbs like Melville have been without water for days on end.

Rand Water blames Joburg Water and the municipalities it supplies for losing up to 60% of the water that they receive – most because of badly maintained infrastructure.

We know this is the case—Emmarentia’s water pipes are long past their useful date; they regularly spring leaks. Close to 10km of pipes have been okayed to replace but Joburg Water is still waiting for the budget to be allocated.

Even so, Joburg Water claims it’s not getting the water that Rand Water has promised to deliver and that residents are just “using too much”. Even if Rand Water and Joburg Water resolve the blame game, there is something way more sobering lurking in the wings.

Water-scarce country

South Africa is a water-scarce country. Joburg itself relies on pristine water from Lesotho that travels on a long journey from dams in Lesotho’s mountains through a very complex system of tunnels into rivers in South Africa which feed into the Vaal River and then into the Vaal dam.

Source: https://www.outa.co.za/blog/newsroom-1/post/no-new-dawn-over-lesotho-water-supply-to-gauteng-839

Michael Muller, an ex-Water Department official, warned on SAFM on September 20 that until Phase 2 of the Lesotho Highlands Water Project is fully operational by 2028, Gauteng is “going to require to stay below the consumption of 2018.” 

Rand Water, he says, has to follow rigorous Department of Water computer models and restrict the flow of water out of the system to ensure that there’s water for the dry years. These models limit Rand Water to only draw “around 1 600 mm3/annum” (same study).

In 2018/19 Gauteng-based think-tank, GCRO produced a study predicting what the constraint on water supply would mean for consumers.          https://www.gcro.ac.za/outputs/policy-and-other-outputs/

This study estimated that by 2023, the Gauteng population would be more than 16 million people and that households would have to restrict themselves to 256 litres per person per day. In fact, current estimates of Gauteng’s population are lower—the same model equates this with 272 litres of water per person per day.

What is your water usage?

How are you doing as a household? What is your consumption per person per day? Are you within this limit?

What can we do to save water?

·  Report any water/sewerage leaks –  customer@jwater.co.za escalate to Cllr Nicolene if no action

·  Use water as sparingly as possible

·  Adhere to Level 1 water restrictions:

– No use of hosepipes to water gardens, wash cars, clean driveways, as well as fill up swimming pools and water features between 06:00 and 18:00.

– And until the water situation has normalised, don’t fill up swimming pools, if you do, there’s a good chance that your neighbour up the hill won’t have water that night.

·  Recycle water where you can

·  Help the DA calculate how much water Joburg Water is really losing. Add your information here: https://forms.gle/apsFLMheJD2DhDo56  Please include the reference number from when it was logged.

Big thanks

Thank you to the mosque, to the Jossells for providing water to some of the shops/flats on Greenhill and to all those households that regularly offer their borehole water to residents for free. We really value your generosity.


Time for action

It’s time for residents to move beyond WhatsApp activism was the overriding message of the AGM of the Emmarentia Residents Association (ERA).

ERA Chairperson Ayanda Mjekula told residents gathered at Marks Park, that if they want the City to respond to their needs, they need to show outrage and take action.

To one resident’s question, “How will ERA make their voice heard, the City doesn’t take ERA seriously,” Mjekula responded that there were many initiatives that residents could get involved in that would improve the situation, many of which work across the suburbs to improve the chance of achieving success.  (see next page)

“I would not want to reach the stage taken by the residents of Westville who have opted to withhold rates payments,” he said.

See here for all AGM reports: https://era.org.za/2023/08/22/era-agm-6-september-2023-18h30-marks-park/

Your Exco team

At the AGM on September 6, the current Exco team agreed to continue for another year. This is the team for 2023/24.

Chairperson     Ayanda Mjekula

Vice chair         vacant

Secretary          vacant

Treasurer          Brian Askew

Communication           Claire Hoffmann

Green spaces/events    Shameme Manjoo, Mohamed Motala, Anne Askew (support)

Infrastructure   Rob Cass

Newsletter       Jenny Grice

Security            Ayanda Mjekula,             Rudesh Patel

Town planning, building plans, heritage          Gemey Abrahams, Bienfait Bula, Mohamed Motala

Legal support  Kerensa Millard

General support           Shameme Manjoo,          Zaahid Kadjee

Anyone wanting to join ERA or to offer to help, please contact us on              info@era.org.za


Become active

See the list of initiatives below to see how you can contribute. And if you know of other initiatives, please share with us so we can also let residents know of them.

What is the project?Purpose/goalHow you can helpMore info
Adopt a park – open space below Emmarentia Dam bordered by LG drive, John Mackenzie, 5th Avenue, Tana, HofmeyerAddress homelessness, invasive alien plants, environmental damage, litter and make the area safe for all who use itHelp monitor, do clearing of alien vegetation, donate to the project etc  Saber Manjoo                      saber@directrewards.co.za ERA has endorsed this initiative and will be actively supporting it.
Spruit Action CollectiveHelp manage the spruit and the homeless, environmental damage at Parkhurst bowling club, Keith Fleming ParkNew initiative – log a call on a displaced person; get involved; offer your help  Wolfgang Phoenix wolfgang@phoenixnet.co.za https://sos.joburg/
Monitoring water leaks – Joburg Water says residents are using too much water.To report all water leaks and sewerage spills as soon as you see them Report all water leaks to          customer@jwater.co.za; escalate to Cllr Nicolene if nothing happens. 
Let’s WorkProvide hope for the homeless to get off the streets. Help secure electricity infrastructure; clear the spruit below John McKenzie of rubbish; pothole filling etc etcDonate in cash or kind to: Let’s Work – https://www.facebook.com/letsworkza/Felicity Gratz-Lawlor – 082 568 1783
Fixing potholes – Emmarentia, Greenside, Victory Park initiativeTo fill in potholes in Emmarentia, Greenside, Victory ParkDonate to the fund – KCT Sunnyshell, FNB 63047148910; DM POP to 083 786 9101; join the group to report potholes. Contact Azhar CassimAzhar Cassim – 083 786 9101
Report all illegal building or usage activitiesTo keep the City compliant and accountablee-mail complaintsleregionb@joburg.org.za  copy      info@era.org.za 
Support homeless organisationsDonate in cash or kind to support homeless organisations; don’t give to beggarsFind out the options on: https://era.org.za/2023/08/31/how-you-can-support-the-homeless/ 
Gold Reef Rose SocietyHelp restore the rose garden at the Botanic GardensBuy 4 PRE-SELECTED roses from Ludwig’s Egoli and a bag of planting mix for R599.40 for Botanic Gardens and get 4 for yourself and the planting mix for the same pricegoldreefrosesociety@gmail.com or WAp text 083 985 8632 or more info https://era.org.za/2023/09/21/lets-make-it-bloom-again/
Parkview Stakeholders ForumA weekly meeting called by SAPS Parkview of all security companies, residents’ associationsAttend for ERA on Wednesdays at 11h00 at SAPS Parkview; ERA Chair, Ayanda Mjekula, and    Rudesh Patel, not always able toinfo@era.org.za
Community patrollers under Parkview CPFBecome a community patroller – help be the eyes and ears of the community – support SAPS and security companiesTo reduce crime and stop criminal activities before they happenCPF chair – Geraldine Connell – chair@parkviewcpf.co.za
Victim Support Unit – Parkview SAPSTo counsel/help those who have been victims of crime in the       precinct—must have drivers licence/ transport.VSU is looking for psychologists, life-line counsellors, social workers etc.Contact VSU on 072 280 4453 to find out more. (Regret—no payment of volunteers)


Have you been unfairly treated by the City of Joburg? Contact the Ombudsman

What is the Ombudsman?

An independent office of last instance i.e. residents/businesses may only approach the office after they have lodged their complaint with the CoJ customer service centres and exhausted all official channels available within the CoJ.

Complaints process:

1. Lodge complaint with CoJ call centre—0860 562874. Give them reasonable time to resolve. Get a reference.

2. If not resolved, phone 010 288 2800 or 081 365 0225 or e-mail your complaint to complaints@joburgombudsman.org.za Include: copy of prescribed complaint form; copy of your ID; reference number from CoJ; proof of residence; all prior correspondence related to the complaint.


Botanic Gardens and dog walkers

“We are shocked that so many people had their dogs in the rose garden and there were big dogs there and some of them were even swimming in the newly-repaired fountain.”

This was the comment of generous residents and members of the Rose Society who are helping to restore the rose gardens in the Botanic Gardens to their former glory. Even though the area is zoned “NO DOGS”, dog-walkers regularly ignore these signs and don’t pick up after their dogs.

Just to remind everyone… These are two zones in the park – one for dogs and the other where no dogs are allowed. The dog section is way bigger than the NO DOGS section (see graphic below). Please can dog-walkers respect this and pick up after their dogs.

Dogs are only allowed in the section bounded by yellow

Moreover, according to the by-law below:

Dogs in public places

6. (1) Subject to any provision to the contrary in these By-laws or any other law, no person may bring a dog into any public place or allow it to be done if that dog –

(a) is wild, dangerous or ferocious;

(b) is in a habit of charging at or chasing people or vehicles; or

(c) is an unsterilised female dog which is on heat.

(2) Subject to section 16(1) of the Council’s Public Open Spaces By-laws, published under Notice 831 in Provincial Gazette Extraordinary No. 179 dated 21 May 2004, no person may permit any dog to be in a public place unless it is kept on a leash and under control of a person.

(3) Any person in control of a dog in a public place, excluding a person who is assisted by a guide dog, must remove any defecation of such dog.


               Please abide by the by-laws!


     Upcoming Events

25-26 Nov        Linden Market, Joburg Botanic Gardens

2-3 Dec On the Lawn (Marks Park


Support car guards

Please support these new car guards at Greenhill Road shops and on Komatie Road outside Kitchen of Oz. Some business owners have hired a private car guard company for shoppers’ safety and enjoyment. Shopowners request shoppers not to support any other car guards.

The new car guards will get new bibs with the Greenhill Business logos soon.

R  to L: Zakariya, Martin, Salah and Albert


Safety in Botanic Gardens

In August there were a number of muggings of Emmarentia park users early in the morning  towards Judith Road. Some muggers were threatened at gunpoint. Only one incident was reported to SAPS.

ERA met with Botanic Gardens, City Parks security, the regional manager of the private security company that City Parks employs, Mabotwane, and SAPS to discuss the issue. ERA also took part in a walkabout around the park in this section with City Parks, to speak to the security guards and to investigate gates that were reported unlocked. (for more details see the Environmental report https://era.org.za/2023/08/22/era-agm-6-september-2023-18h30-marks-park/)

SAPS urges all park users to report any incident to them – e.g. muggings, attacks, theft etc. If SAPS is called after an incident, they will send a patrol vehicle to the park, take a statement from the affected party and open a case.

ERA will attend a follow-up meeting at the park soon. Please send any complaints/suggestions about the security at the park to info@era.org.za  


Follow the Heritage rules

All original properties in Emmarentia are now over 60 years’ old and fall under national heritage legislation. If you want to make any alteration, addition, demolition on such a house, you require approval from the Provincial Heritage Resources Authority of Gauteng – PHRAG.

ERA will prepare a letter for the applicant to submit with their application to PHRAG. In this letter we outline as much of the history of the property as we can find to record the history of the old homes in our suburb, especially if they are being demolished or partially demolished. Through this process we are building up very interesting information about renowned architects or residents in our suburb.

ERA also assists residents by making recommendations in the letter we prepare, which speeds up the process with PHRAG. ERA assisted 15 residents to obtain heritage approval this past year. We objected to the heritage application on the large mixed use development but PHRAG approved the demolition of the homes on the site.

Homes built between 1945-55

Most homes were built between 1945 and 1955 in Emmarentia and are therefore “mid-Century” style, mostly with the characteristic yellow face brick, slate roofs and other defining features with parquet flooring (see pic below). ERA is concerned to ensure that many of these original homes are retained in the suburb for future generations and we urge sensitive renovations and acknowledgement of the early architectural styles.

ERA also tries to work with estate agents in the area to ensure that they are aware of the Emmarentia approach and that new buyers into Emmarentia are informed. We do not see Emmarentia as an area that is open for buying homes to demolish. Under property law, no-one has full, unfettered rights to do what they like with a property they own – there are always laws that “reduce” the rights in property.

Building in Emmarentia

If you are building, extending your house or renovating, please respect your neighbours!

We receive ongoing complaints of builders that are inconsiderate, that block neighbours from leaving their homes when they are delivering building materials or taking away rubble, of builders making a noise despite being asked numerous times by neighbours to keep the noise down as they are trying to work from home.

Land invasions reporting

Please report all incidents of land invasion, including shacks, tents and shelters in open spaces to the JMPD hotline number – 0800120555. Operational 24/7; give property details. Get reference numbers.

See here to get proper references for the open areas north of Tana Road https://www.facebook.com/photo?fbid=660019619503604&set=pcb.660020112836888

Copy Councillor Nicolene with the reference: nicolene@ward88jhb.net


Rubbish shedding coming soon too?

Never mind load shedding and water shifting, we will soon have to get used to restrictions on our rubbish too. According to Leon Grobbelaar, president of the Institute of Waste Management of Southern Africa, the City of Johannesburg in three years will not have any landfill airspace.

For years the City has been trying to encourage residents to separate their recycling from their waste, in fact, Emmarentia was one of the first suburbs where Pikitup picked up our separated waste. Look down our streets today… How many of us are still separating our recyclables from our rubbish?

Does your bin look like this every week?

Now is the time to start. Put all your plastic, cardboard, tins (aluminium and normal tins) as well as glass bottles into a see-through plastic bag and put it out with your rubbish each week. It will be taken away and recycled either by the trolley pushers or the company that has the contract to recycle it. Once you start putting out these bags, Pikitup will give you a free one in return – if you put out two, you will get two.

If you want to reduce your waste further, buy a worm box. Put all your organic waste like vegetable, fruit peelings into the box and earthworms will eat it all up and give you liquid manure to feed your garden. On top of that, the processed organic matter can be dug into your garden beds to enrich your soil. A bokashi bucket is another alternative. Find out more from Lujae Worms—just one of the companies in the market. www.lujae.co.za

WATER CRISIS – We need your help

We’ve all suffered through this last week with extreme heat and little water. We’ve listened to your suggestions on what to do on the WhatsApp groups. We’ve joined with WaterCAN, other residents’ associations and the Water Crisis Committee to strengthen our voice.

On October 9 WaterCAN sent letters to both Rand Water and Joburg Water demanding answers and site visits so we can be assured that everything is being done to rectify and stabilise the situation so that we are guaranteed water in our taps. See here for copies of letters: https://era.org.za/2023/10/10/era-joins-with-watercan/

Now we need your help:

ERA joins with WaterCAN

After many years of intermittent water supply or none at all, ERA has joined forces with WaterCAN to try and put pressure on water authorities to get to the root of the problem. WaterCAN has asked for a meeting where ERA will be present. WaterCAN has asked for a response by October 16.

See the letters sent to Joburg Water and Rand Water on October 9 2023 below.


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Let’s make it bloom again

The Gold Reef Rose Society has undertaken a project with City Parks & Ludwig’s Egoli at the Emmarentia Botanical Gardens Rose Garden – “Let’s Make It Bloom Again”

Recently, GRRS members, Ludwig’s Egoli & City Parks met in the morning & pruned all the bushes that were still there. A big job but DONE!

To restore the Rose Garden, 4 000 roses will be needed! Ludwig’s Egoli (& only at this Ludwig’s branch) are offering a very generous offer and package to anyone who will be part of our “Let’s Make It Bloom Again.” The deal is this:

Purchase 4 PRE-SELECTED roses from Ludwig’s Egoli and a bag of planting mix for R599.40. The reason it is pre-selected is that Yvette at Ludwig’s has the layout of the gardens and knows what should be planted in the relevant beds.

If you sign up to this above offer you may also take advantage of 4 roses and planting mix for your own garden at the same price.
All sponsors would have to contact Barbara, pay into the GRRS account and then the roses will be set aside.

It will not be a ‘quick’ fix. The soil must be treated and added to, City Parks need to get their irrigation system operational. And they are already busy on it. Lower 2 fountains are working which they were not when we were there pruning. We envisage this taking 18 months but it would be nice to get it done quicker.

Barbara can be contacted on goldreefrosesociety@gmail.com or WAp text 083 985 8632 

For more details see https://www.facebook.com/JohannesburgGardenClub?cft[0]=AZWdCvLt7iY43BzxulbWKRQmEBxQfmPBkJS9nQ3rH0XQxQDPBDbcHJvB0sKOgdQ1QoTB6fOfuAadoKWcBj4adsyZbfOHZKr9HS9zle611205Tc5nfrue2U1qpPoccrQITYB-iVDdZy2N3lM8sFjAse3zUQNWm-eGsFdy3uDsISjABw6r7grHUDtA8QBG82GhFiZmaawOGBa7_bt3V2XLLd97&tn=-UC*F

How you can support the homeless

Many people living in Joburg are struggling to make a living. Some are genuinely poor while others beg to fuel their substance abuse habit.

See the pamphlet below to see how you can give your support to established NGOs, churches in this area that provide shelters, showers, social support, training and medical support to the homeless. (NB – this list excludes the bigger national organisations like Gift of the Givers that are already well-known.)


ERA AGM – 6 September 2023, 18h30, Marks Park

Are you worried about:

  • Rising costs of rates and services DESPITE never-ending water leaks, potholes, broken traffic lights, power outages and and and?
  • Homeless people settling in our green spaces?
  • Crime and lawlessness?
  • More and more building being done in the area without the required plans having been approved?

Come and hear about the Spruit Action Collective, PLUS projects in our own suburb, PLUS initiatives outside of Emmarentia. Come help us decide on actions to take.

Support active citizenry!

Make the City accountable!

All residents welcome

The only thing that hasn’t increased is our membership subscription – just R400 per household, R200 for pensioners. JOIN HERE – https://era.org.za/join-era/or at the door.

Any questions? e-mail info@era.org.za









Emmarentia Post, No 2, June 2023

NO WATER… again!

We thought nothing could be worse than having no power for days on end… But then —our taps ran dry, it was October 2022 all over again.

In May we sent CoJ entities a list of questions, many of them sent by yourselves. We invited them to a meeting on May 16 to give us their answers. We wanted to know from Joburg Water:

* What is your plan to prevent future supply issues?

* What quality management practices are in place, especially with the near emptying of reservoirs with the current water issues?

Joburg Water—no show

Joburg Water didn’t come to our meeting, nor did they answer these questions. When our taps ran dry again in June, we again received no details of what Joburg Water was doing to resolve the situation. Instead each day we were told— “Hursthill 2 reservoir critically low to empty. Please use water sparingly”

ERA demands answers

In frustration, ERA wrote to the City Manager demanding that Joburg Water be brought to account and that residents be regularly updated about the water situation each time there is a problem. (see https://era.org.za/2023/06/19/era-demands-answers-from-joburg-water/

At the same time, our councillor Nicolene Jonker and Greenside councillor, Bridget Steer, were putting all the pressure they could on Joburg Water. Finally the councillors reported that Rand Water was going to increase its daily water supply to into the Hursthill 2 reservoir to allow it to stabilise.

And even more exciting, the planned 2-day maintenance by Rand Water was postponed to allow for water supply to normalise.

Our excitement was short-lived. On June 20, we lost water again. This time Rand Water was to blame… But at least we got some answers.

Keep reporting water outages to customer@jwater.co.za and forward these references to info@era.org.za so we can gather full details of outages and demand more answers.

Thank you!

A huge thank you to the mosque and  numerous residents who have shared their borehole water with us all so generously. We are all deeply grateful. Life would be so much more difficult without you.

City Power braves residents’ anger

Despite a chilly night, a few intrepid residents braved the cold to attend the Marks Park Town Hall meeting organised by Cllr Nicolene Jonker and ERA on May 16.

We had sent JRA, Joburg Water, City Parks, City Power, CRUM and JMPD a whole set of questions submitted by many of you.

On the night JRA, Joburg Water, City Parks, JMPD all sent their apologies. The only entity that was present was City Power with 5 representatives including Jakes Mbatha (City Power team leader for Ward 88, now promoted) and Siphiwe Maphumulo, HursthillDepot Manager, as well as representatives from stakeholder management. City Parks submitted their answers after their meeting. We have heard nothing from the other entities.

“It’s not a good night to be here,” said Mbatha, “especially with all the outages but we couldn’t not show our faces to residents.” He stressed that the long outages that Emmarentia residents sometimes experience are not confined to our suburb. Many other suburbs also go without electricity for days and most trips take place after load shedding.

“Our systems are not designed for load shedding with the system being switched on and off regularly,” said Jakes. “The ones that are most often damaged are the MV cables and finding these faults and then repairing them takes a long time.” He explained that there is protocol that has to be followed, the cables are picked up, tested and only then can they be taken to the place where they are needed.

Although there is large-scale vandalism and theft of electricity infrastructure across the City, he said that Emmarentia was not too badly affected yet. However early in June, the Niger Road mini-sub was vandalised during load shedding and affected residents were out of power over the long week-end. We’ll continue to talk with Councillor Nicolene Jonker and City Power to see how to counter these.

Questions that were put to City Power

City Power’s reporting system is very poor. I was without power for 5 days. I reported but got no feedback for a long time. When the system said ‘people on site’, there was no-one on site.

Mbatha: If the system says ‘on-site’ or ‘repaired’ and you are still without power, please report to Councillor Nicolene and to City Power. Often contractors report ‘complete’ and they are paid but sometimes the work is not complete. Residents need to help by reporting these.

Councillor Jonker: DO NOT pay contractors when they tell you they can’t fix whatever is wrong because City Power “has no money”.

I know people get desperate, once residents paid R5000 for a new cable. The next time the contractors will wait a bit longer because they know that they can get money directly from residents. Let’s get that out of the system.

Mbatha: Contractors should be competent and be in a position to do quality work, [they must] do the job right the first time. We’ve had issues with our contractors where they produced shoddy work and we are dealing with those. The training for the new City Power employees is ongoing.

Is City Power understaffed?

It is fully staffed – new operators are being trained.

For years there have been complaints lodged with City Power regarding Limpopo Road. There are large fluctuations in voltage resulting in damage to sensitive electronics. Residents have reported that the problem has been diagnosed as likely overloading due to an additional street being connected to their feed because of theft or damage and City Power claiming no budget to fix the problem.

They are sharing a feeder with John MacKenzie. There is no funding to fix. Will be looked into to try avoid       outages. Ideally it should have its own feed. Teams should monitor load drawn from that feed.

The Roosevelt substation is clearly in need of some upgrades – it frequently trips for extended periods, especially following the extensive 4-hour loadshedding slots. Does City Power have any planned upgrades for the substation to handle load spikes? 

Maintenance was done on the substation but that isn’t where the problem is. Trips are caused by cable faults (partic-ularly MV cables—outside of the sub-station) – they can’t handle sudden inflow of current after load-shedding. It is a long process to dispatch a team to find the fault. 

Are there options around businesses holding off on drawing current for a while after loadshedding – e.g. keep using their generators?

City Power is engaging with businesses to try and find solutions and agreement in this regard.

I keep trying to get the footpath lights over the dam repaired or globes replaced as they haven’t been working again for months and months. City Power says it is City Parks’ responsibility and vice versa. Who is responsible, and when will these lights be replaced? Can residents buy street lights and have City power install?

Nicolene to engage planning to see what can be done.

What is City Power doing to secure electrical infrastructure from vandalism and theft?

ERA to follow up with City Power and Nicolene.

REPORT CABLE THEFT: 083 579 4497

When should we log a fault with City Power?

The system at Roosevelt substation was designed so that red lights would flash if any areas did not come back after load shedding.

However, this system is no longer working. If your power doesn’t come back after load shedding, log as soon as possible so that they become aware of which houses, roads and areas are out. Contact City Power on:

*  Joburg Connect on 0860 562 874 or 0860-JOBURG, option 2, OR

*  City power call centre: 011 4907484 OR


Choose from the following options:

  • Dangerous situation
  • Power Outage
  • Street Lights
  • Smart Meter (Not Billing-related)
  • Meter Fault (Not Billing-related)
  • Power Quality Issue
  • substation grass cutting / Vegetation Clearing


Once you have logged the problem, you should receive a SMS with a reference number and a blue link. Send this reference number to Cllr Nicolene Jonker directly on 063 479 4234 so that she can escalate. Use the format below:

  • ▶Your Name:
  • ▶Your Number:
  • ▶The Address where the fault is:
  • ▶Date:
  • ▶Time:
  • ▶Ref nr:
  • ▶Short description:

Click on the blue link in the SMS and it will give you updates. Within 3 hours you should start to get SMS saying one of the following:

  • allocated; accepted;
  • on site; RIP (repairs in process)
  • If it tells you ‘closed’ and you still don’t have power, log again and escalate again to Nicolene once you have the new reference number.

Big thank you

A huge thank you to Nicolene for escalating and following up. If anyone would like to help her coordinate this huge task, please contact us on  info@era.org.za or Nicolene direct.

 City Parks gives answers

On May 16, ERA and Councillor Nicolene Jonker called a Town Hall meeting to ask City of Joburg entities to answer questions that residents had sent to us. City Parks sent its apologies but subsequently sent its answers in. See below:

Does the current (2022-23) Capital Budget provide for the planned upgrading/repair of the two upper dams in Emmarentia Parks? Yes

When is the planned upgrade due to start? Implementation will start as soon as the contractor is appointed, and the project will be for 5 months.

When are the renovations to the coffee shop in the Botanic Gardens going to be finished?

CID indicated the project will be completed by Mid June 2023.

When is the lease for the coffee shop going to be advertised? What steps are being taken to ensure that a lessee is found within a reasonable time?

Jhb Property Company was requested, when renovations commenced, to advertise – it is a Commercial Lease.



Every building/alteration/extension must be signed off by City Planning and ERA. If you think your neighbour is putting up a building illegally, report to City Planning: 011 761 0372/ Faried Watson—083 450 2914


2) A person intending to slaughter an animal in any place other than in a recognised abattoir must:

  • a)  notify the council in writing, 14 days prior to the event
  • b)   Slaughter the animal  in a position where the slaughtering cannot be observed by any person on neighbouring premises or any member of the public
  • c)  Use the meat derived from the slaughtered animal solely for the purposes of the religious or ceremonial feast
  • d)  Handle the meat in a hygienic manner at all times
  • e)  Dispose of any portions of the animal which are not used or consumed, in a manner which will not become a public health hazard or public health nuisance; and
  • f)  Not keep such animal prior to slaughtering for a period in excess of 24 hours.

Pensioner rebates—see if you qualify

 These pensioner rebates will apply for the new financial year from July 1.  Important points:

Pensioners—60-69 years, you must own and occupy the property

These criteria apply

  • Market threshold—R1,5m
  • Income criteria – if your gross monthly income is:
  1. less than R11 904 – you will get a 100% rates rebate up to R1,5m. You will pay rates on the value above R1,5m.
  2. more than R11 904 but less than R20 404 = 50% rebate up to R1,5m, normal rates on the value above R1,5m. 
  3. If you receive a National Security Grant you will qualify for a 100% rebate subject to the market value threshold and conditions.

Download the form here: https://tinyurl.com/ar6zwd42
Take with you:

  • last 3-months bank statements,
  • certified proof of monthly income or certified copy of SASSA card and
  • certified copy of your ID
  • recent income tax assessment issued by the South African Revenue Service (SARS).

Pensioners – 70 years and older; you must own and occupy the property

100% rebate on properties valued up to R2m, irrespective of income. You will pay rates on the value above R2m.

You need to:

1. fill in the form—find it here: https://tinyurl.com/2fuu4bek

2. Attach a certified copy of your ID

You must take completed forms to your nearest CoJ customer service centre. (You cannot e-mail them) Make sure you get a reference number from the official who takes in your application. (Apply once every 5 years)


…Only 1 day of Liefde by die Dam

A big thanks to all of you that took the time to respond to our request for your views on events at Marks Park and Botanic Gardens and more specifically what you thought of Liefde by die Dam performing for two days running. (Note: Liefde by die Dam will only perform on 5 August.)

There was a wide range of views: some were very against events while the majority were in favour, believing they “add value to our suburb by showing many people outside how wonderful our natural assets are. There is also lots of money spent by the attendees at the local shops.”

Adhere to conditions

Almost all that responded agreed that event organisers and attendees must do their part and adhere to rules regarding noise levels, parking, post-event clearing etc. Please help us police this by informing us of any contravention of these agreements.

Many residents said they would be more amenable to events if they were to see some benefits being fed back to the suburb e.g. fixing up potholes, repairing the east bank of the dam etc.

We will try our utmost to ensure that this happens.

Upcoming Events

8 July      Jeremy Loops, On the Lawn (Marks Park)

18 July    International Mandela Day – unconfirmed (Botanic Gardens)

5 Aug     Liefde by die Dam concert (Botanic Gardens)

9 Aug     Women’s Day road race (Marks Park)

12 Aug    Women’s Tribute concert (Botanic Gardens)

26-27 Aug Parklife (Marks Park)

2-3 Sept  Linden Market, Joburg Botanic Gardens

1 Oct      Spar Ladies Race (Marks Park (10 000 runners)

25-26 Nov        Linden Market, Joburg Botanic Gardens

2-3 Dec  On the Lawn (Marks Park)

(Note: Walk the Talk will take place at Cradle of Humankind, Aug 2023)

Proposed road closure—what do you say?

Security has become an overriding concern across the city and Emmarentia is no exception.

ERA EXCO members were invited to a discussion with the Security Committee of the Masjid-ur-Rahmah mosque on the corner of Barry Hertzog and Ingalele Roads. The committee emphasised its interest in collaborating with the ERA on an ongoing basis and within municipal by-laws. The mosque has invested substantially in its buildings with solar panels, inverters, sound equipment, school equipment etc. and is concerned at the risk these face with the current crime levels.

Nightly boom closure

The Mosque proposes an after-hours nightly road closure with a boom after the late evening prayer until 5am the next morning, and have already approached the JRA and Councillor Nicolene Jonker in this regard. The envisaged road closure is intended to enhance the safety and security of the mosque and its resources, many of which are offered to the general public as a community service: free filtered borehole water to residents, special needs classes, supplying a borehole to the old age home in Emmarentia, free parking for public events, cyclists etc.

The proposed road closure will affect the top section of Ingalele Road between Barry Hertzog and Komatie Road (the mosque owns the properties within these boundaries on both sides of Ingalele). Pedestrians will have 24-hour access.

Any organisation requesting a road closure has to comply with the procedures and these require affected parties to give their views.

ERA is always keen to see that the need for security is balanced with the need for freedom of movement of citizens and that, should the closure be agreed to, that the mosque will ensure that the conditions of the closure are adhered to.

Send us your views

Please let us know your views by 14 July so we can share them with the relevant authorities – info@era.org.za

Crime on the up

“Do all you can to avoid becoming victims of crime,” was the key message from Lt Col Gaffoor and Lt Col Mok-wena from SAPS Parkview when they met with ERA Exco members recently.

They recommend that residents:

  • vet all staff and others either working at or entering your property,
  • keep cars inside the property as much as possible or employ car guards if this isn’t
  • be wise when you walk in public spaces eg Botanic Gardens – avoid taking expensive cellphones and wearing expensive watches
  • report each and every crime incident to SAPS – this helps SAPS monitor where the hotspots are so that they can increase patrols
  • beware of houses being renovated – there is a tendency for these houses to be stripped while being renovated – ensure properties are properly secured while being renovated.


The two police officers spoke of the huge prevalence of fraud in the area, particularly online and on whatsapp groups. They told of a resident in the precinct who had paid R250 000 online to bring a pure bred dog into the country only to find that it was a scam.

They also warned that most whatsapp groups are not secure: criminals can easily join them. Once on the group, they find out more info about people on the group with a view to engaging in something illegal later on; others join and then post items for sale e.g. furniture, solar panels etc.. Huge sums of money are paid but nothing is delivered and there is no trail to find the people that have taken your money. (This happened on one of the Whatsapp groups in Emmarentia!)

CAP’s tips for avoiding becoming a victim


Meanwhile, Parkview CPF chairperson, Geraldine Connel, warns that there is an increasing number of vagrants in our precinct which corresponds with ongoing operations by Hillbrow SAPS to rid that precinct of crime. Unfortunately “this correlates with an increase in crime in our area; the elderly who live alone are particularly at risk,” she says.

She appeals to residents “not to feed the vagrants but rather direct them to the NGOs and churches with care programmes.”

Similarly, the number of unofficial car guards at the shops in and around Greenhill Road have also increased after the coordinated attempt by some shop keepers to formalise them failed.

We’ve received several reports of some ‘çar guards’ hurling abuse when money is not forthcoming or of car owners being pestered for food or money. 

We strongly urge you to channel your funds to charitable organisations who will distribute your contributions accordingly to those who warrant it.

Hot spots

SAPS warns that the Checkers parking lot is seeing theft and attempted theft of motor vehicles. Just recently a resident had his cellphone snatched out of his hand as he was walking into Checkers. The thief then leapt into a getaway car before the cellphone owner could do anything.

How you can help

Gaffoor, asks all residents whose security cameras may have footage of suspects or crimes to please share it with her on:

082 371 9123.

Want to open a case with SAPS? Call SAPS PARKVIEW—071 675 6065 (or 10111) and ask them to come to your home.

Sign up to become a community patroller

There are many community patrollers linked to the Community Police Forum (CPF) in the Emmarentia/Greenside area. They are always looking for more volunteers. ERA asked a community patroller to tell us why he joined.

How long have you been a community patroller?

I joined two years ago.

Why did you join?

I joined to reduce crime and to create a sense of security in the community.

What is the job of a community patroller?

We act as the eyes and ears of the police and security companies. We identify and report suspicious activities. By being visible we send a message to criminals that the residents in the area do not tolerate crime.

What crimes have you prevented since you joined them?

I’ve helped to find illegal substances and apprehended people with illegal substances.

I’ve assisted the police and home affairs with checking the documents of migrants. I’ve helped with stop and search operations with the police and I’ve helped with traffic control at accident sites/events in the area.

How safe is it to become a community patroller? I have a young family I am trying to protect. Will I put my life and their lives in danger if I join?

We work in conjunction with the police and are there only to support and assist SAPS. When suspicious activity is identified, we report it first and only confront it when the police or security company arrives. It is therefore very safe.

How do I join?

You need to get fingerprinted and get checked out on the system to see if you have a criminal record.

To find out more, contact the Community Police Forum on chair@parkviewcpf.co.za

Join ERA to help us do more for the community of Emmarentia. Contact us on info@era.org.za

City Parks gives answers

On May 16, ERA and Councillor Nicolene Jonker called a Town Hall meeting to ask City of Joburg entities to answer questions that residents had sent to us. City Parks sent its apologies but subsequently sent its answers in. See below:

Does the current (2022-23) Capital Budget provide for the planned upgrading/repair of the two upper dams in Emmarentia Parks? Yes

When is the planned upgrade due to start? Implementation will start as soon as the contractor is appointed, and the project will be for 5 months.

When are the renovations to the coffee shop in the Botanic Gardens going to be finished?

CID indicated the project will be completed by Mid June 2023.

When is the lease for the coffee shop going to be advertised? What steps are being taken to ensure that a lessee is found within a reasonable time?

Jhb Property Company was requested, when renovations commenced, to advertise – it is a Commercial Lease.

ERA demands answers from Joburg Water

Since October 2022 we’ve come to realise that there’s no guarantee that water will come out of our taps when we turn them on. Last year we were told that it was because users were filling their pools and watering their gardens, that there was excessive water use and that when the rains came, it would all be sorted out.

The rain fell, the Vaal Dam was overflowing but still we were subjected to intermittent water outages. In frustration ERA joined with Councillor Nicolene Jonker and invited Joburg Water and other entities to a Town Hall meeting that was eventually held on May 16. See here for the questions that we sent Joburg Water. https://era.org.za/event/town-hall-meeting/

But Joburg Water sent apologies. When our taps ran dry again in June, we again received no details of what Joburg Water was doing to resolve the situation. Instead each day we were told— “Hursthill 2 reservoir critically low to empty.”

Finally in frustration, when some residents had had no water for 10 days, we drafted a letter to the City Manager demanding to know what was going on and what plans were in place to resolve the situation. As we were about to send the letter, we heard via our councillor that Joburg Water and Rand Water had been in discussions and that finally more water would be pumped into the reservoir to build its capacity.

See the letter below. The City Manager acknowledged receipt and said he had forwarded to Joburg Water.