Ever wondered why water is running down the street next to where you live, why the traffic light is still out, why you still have no power? It’s because you never reported it.
Be an active citizen. Report water leaks, power outages, streetlights out etc., to the numbers in the table below.
Problem
Who responsible?
Contact
* Tree fallen down on road or in park; tree needs trimming
· Grass needs cutting in park
Sometimes the line is blocked outside but is building up in your property but your plumber can verify this
* Noisy neighbours late at night
* Motor vehicle accident
* Vagrants
* Any by-law infringement
* Illegal dumping
☎ 080 TRAFFIC
☎ 0808723342
☎ 011 375 5911
* Emergency—fire, ambulance, etc
☎ 011-375 5911 or ☎ 0860 10111
* Abusive car guards
☎ 011 758 9620
* Power outage in your street
· Log problem on www.citypower.mobi
☎ 0860JOBURG (562874)
* No street lights
Log problem on www.citypower.mobi – escalate to info@ward88.co.za
* Check if meter reader is legitimate
☎ City Power 011 493 0221 to check. If they come before the 15th of the month, they are not legitimate. Readings in Emmarentia take place from the 15th of the month onwards.
* Send meter reading
Send photo of reading: Whatsapp photo to ☎ 081 512 9025; E-mail photo to: meterreading@umec.co.za
* Problems with Smart meters
☎ 081 022 0540 smartmetersupport@citypower.co.za
* Huge electricity bill
Go into your regional centre office and get a reference number. If not resolved within 30 days, send details together with reference given by City Power to: info@ward88.co.za
* Any suspicious construction vehicle working on the electrical network, whether marked or unmarked
Report a fault
Ever wondered why water is running down the street next to where you live, why the traffic light is still out, why you still have no power? It’s because you never reported it.
Be an active citizen. Report water leaks, power outages, streetlights out etc., to the numbers in the table below.
· Grass needs cutting in park
* Sewerage blockage – outside your property
* Water meter leaking/stolen
☎ 011 688 1699 / ☎ 011 688 1400
☎ 0860JOBURG (562874)
* Motor vehicle accident
* Vagrants
* Any by-law infringement
* Illegal dumping
☎ 0808723342
☎ 011 375 5911
☎ 0860JOBURG (562874)
☎ 011 490 7900
☎ 011 490 7553
☎ Toll free 0800 003 251
* Pothole in road
* Debris from accident
* Oil slick on road
* Faulty traffic lights
or if urgent ☎
0860JOBURG (562874)
Download their app on www.jra.org.za to report potholes etc.
Sector patrol vehicles: ☎ 071 675 6062/ ☎ 071 675 6063
· Beagle Watch – ☎ 011 678 1972
· SAPS Parkview ☎ 011-067 6000
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